Title III of the Americans with Disabilities Act (“ADA”) requires organizations to make reasonable modifications to policies, practices, and procedures in order to make their goods and services available to people with disabilities. While this provision has historically been applied to physical “brick-and-mortar” facilities, some courts, including the 9th Circuit Court of Appeals in a recent case, and the United States Department of Justice (“DOJ”) are now interpreting the provision as applicable to commercial websites that offer goods or services for sale, including nonprofit websites where goods or services are sold. In addition, private attorneys have been filing lawsuits to challenge the lack of accessibility of commercial websites.
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Pro Bono Partnership of Atlanta